Forum 2021 image

2021 Victorian Museums and Galleries Forum [Past Event]

Tue 20 Jul, 10:00 am - 4:00 pm

The Forum will bring AMaGA members and the wider sector together to discuss the theme of ‘Digital Literacy -  Audience Engagement and the Visitor Experience'.  This year the Forum will be held in a virtual format.

2020 exposed the increasing importance of digital literacy and need to integrate digital opportunities into institutional plans and strategies. This event will bring together colleagues from across the GLAM and tech sector to explore how new technologies can transform how museums and galleries operate both internally and for audiences.

The Forum will feature national and international guest speakers, lightning presentations and an interactive Q+A. 

Jane Finnis – Culture24
Leading Culture24, Jane is an entrepreneurial, collaborative and persuasive digital expert with over 30 years’ experience at a senior level leading new thinking and practice in the convergence of arts, culture and technology. Key projects at Culture24 include: Let’s Get RealOne by OneEmerge Lates Festival,  Museum Crush and VanGoYourself.  In 2020 she published The Digital Transformation agenda and GLAMs – a post-COVID strategic report for the Europeana Foundation to help them understand how to support digital capacity building across their network.

Seb Chan + Lucie Paterson - ACMI
Seb Chan is Chief Experience Officer at ACMI in Melbourne. He is the senior executive responsible for the Experience & Engagement division of the museum guiding teams responsible for visitor experience, marketing, brand & communication design, digital products, technology, and the museum’s collections, digitisation & digital preservation programs.

Lucie Paterson is at the forefront of change and innovation in the museum field. With twelve years’ experience at leading cultural organisations, including Te Papa in New Zealand, Southbank Centre in London and now as Head of Experience, Product & Digital at ACMI in Melbourne. Lucie’s work shapes the exhibitions and experiences that will lead our sector into the future.

Brett Leavy – Bilbie Virtual Lab
Founder of Bilbie Virtual Lab, Brett is a self-motivated virtual heritage innovator, a First Nations, Digital Aboriginal and descends from the Kooma people who has dedicated his working life to cultural knowledge recording and the industry of communications. His digital work seeks to represent the arts, cultural stories, heritage, traditional knowledge and histories of First Nation people using new, immersive and interactive technologies.

Jo Coldwell-Neilson - Deakin University
Jo is Associate Dean Teaching and Learning and Professor in the Faculty of Science, Engineering and Built Environment at Deakin University. She is well known for her work on digital literacy, gender issues in IT, and educational technology implementation.

Natalie Carfora – MOD
Natalie is an exhibitions coordinator at MOD., a future-focused interactive public museum of discovery and creative space, inspiring youth engagement in science. In her role at MOD, she is responsible for the design and production of exhibitions. Passionate about audience engagement, in particular through the use of digital technologies, Natalie strives to create exhibitions that provide engaging visitor experiences.

Indigo Holcombe-James - RMIT
Indigo is a postdoctoral research fellow at the ARC Centre of Excellence for Automated Decision Making & Society, located in the School of Media and Communication at RMIT University, Melbourne. Indigo researches digital inclusion and cultural institutions and has recently published 'COVID-19, digital inclusion, and the Australian cultural sector' report. 

Rachel Jones - Whitehorse City Council
Rachel has worked within the arts and cultural space for 20 years, predominantly working in the local government and not for profit sectors, and as an artist.

Karina Lamb - Manager Arts & Libraries, City of Monash
Karina holds over 25 years’ with the museum and gallery sector. As the Manager Arts & Libraries at City of Monash, Karina Lamb is responsible for the leadership and management of the arts, library and festival/events portfolios, including the Monash Gallery of Arts (MGA), delivering innovative new ideas, programs and strategies that support the needs and expectations of the Monash community. A PhD thesis recently submitted at ANU explores indigenous languages in museum practice. Karina is also the Vice President for AMaGA Vic Branch Committee.

Daniel Wilksch - Manager, Digital Projects, Public Records Office
Daniel manages the digitising program at PROV and has worked on a variety of online projects such as the 'Battle to Farm' website featuring the work of volunteers who digitised records of Victoria's returned World War One soldier settlers.

Bookings for the Forum are now closed.  Visit our Forum page and social media for updates using #AMaGAVic2021 #DigitalLiteracy hashtag.

If you have any questions about the Forum please contact Michelle Fracaro, Manager, Events and Professional Development at





If you prefer not to book online, please contact us directly. 

Download Annual Program 2022 

Read the Event Booking Policy.

AMaGA Victoria also offers On Demand Training on a range of museum practices.

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AMaGA Victoria respectfully acknowledge the Traditional Owners of the land on which we work, the Woi Wurrung people and honour their Ancestors, Elders and next generations of community. AMaGA Victoria acknowledges and pays respect to the Elders of all the Nations of Victoria, past, present and emerging.